Data Protection
At jilibbq, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains what personal data we collect from Filipino players, how we use and protect it, and what rights you have under the Philippine Data Privacy Act of 2012.
Effective Date: January 1, 2026All data transmitted between your device and jilibbq is protected by 256-bit SSL encryption.
jilibbq never sells your personal information to third-party advertisers or data brokers.
You have the right to access, correct, and request deletion of your personal data at any time.
We comply fully with the Philippine Data Privacy Act (Republic Act No. 10173).
jilibbq ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy applies to all personal information collected through the jilibbq website, mobile platform, customer support channels, and any other services we provide to players in the Philippines.
This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. By registering on jilibbq or continuing to use our services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
If you have questions about how jilibbq handles your personal data, you may contact our Data Protection Officer at any time. Contact details are provided in Section 13 of this Policy.
jilibbq collects personal data that is necessary to provide our gaming services, comply with legal obligations, and maintain the security and integrity of our platform. The categories of personal data we collect include:
jilibbq uses the personal data we collect for the following purposes:
jilibbq processes your personal data on the following legal bases under the Data Privacy Act of the Philippines:
jilibbq does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
We engage trusted third-party service providers to assist in operating the jilibbq platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, game software providers, cloud hosting providers, and customer support platform providers. These providers are contractually bound to process your data only on jilibbq's instructions and in accordance with applicable data protection laws.
jilibbq may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other Philippine government authorities where required by law, court order, or regulatory directive. We may also disclose data to law enforcement agencies where we have a good-faith belief that disclosure is necessary to prevent or investigate fraud, money laundering, or other criminal activity.
In the event of a merger, acquisition, or sale of all or substantially all of jilibbq's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. We will notify registered players of any such transfer via email or a prominent notice on the platform.
jilibbq will never share your personal data with third-party advertisers, data brokers, or social media platforms without your explicit consent.
jilibbq uses cookies and similar tracking technologies to operate and improve our platform. Cookies are small text files stored on your device that help us recognise you, maintain your session, and understand how you use jilibbq.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the jilibbq platform.
jilibbq retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specifically:
When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, jilibbq will securely delete or anonymise the data.
jilibbq implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security measures include:
While jilibbq takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jilibbq login credentials and for notifying us immediately if you suspect unauthorised access to your account.
Under the Data Privacy Act of the Philippines, you have the following rights with respect to your personal data held by jilibbq:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. jilibbq will respond to all verified requests within thirty (30) days, or within such extended period as permitted by the Data Privacy Act where the request is complex or numerous.
Note that certain rights may be limited where jilibbq is required to retain or process your data to comply with legal obligations, such as Anti-Money Laundering Act record-keeping requirements.
The jilibbq platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. jilibbq does not knowingly collect personal data from individuals under the age of 21.
If jilibbq discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately close the relevant account, delete the associated personal data, and handle any funds in accordance with applicable Philippine regulations.
21+Age Restriction: If you are a parent or guardian and believe your child has registered on jilibbq, please contact our support team immediately so we can take appropriate action.
jilibbq's primary operations and data storage are based in the Philippines. In certain circumstances, your personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game software suppliers operating internationally.
Where such transfers occur, jilibbq ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require overseas recipients to apply data protection standards equivalent to those required under the Philippine Data Privacy Act. jilibbq will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or without implementing appropriate safeguards.
jilibbq reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the jilibbq platform prior to the changes taking effect.
The effective date at the top of this Policy indicates when it was last revised. We encourage you to review this Policy periodically to stay informed about how jilibbq protects your personal data. Your continued use of jilibbq following the effective date of any update constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or jilibbq's handling of your personal data, please contact our Data Protection Officer:
Data Protection Officer – jilibbq
Email: [email protected]
For general support enquiries, you may also contact our customer support team at [email protected]. Our support team is available 24/7 in English.
To lodge a formal complaint about jilibbq's data processing practices with the Philippine data protection authority, you may contact the National Privacy Commission (NPC) through their official channels.
Our privacy commitments go beyond legal compliance — they reflect the trust every Filipino player places in us.
Every data processing activity at jilibbq is reviewed against the requirements of the Philippine Data Privacy Act and NPC guidelines before implementation.
jilibbq collects only the personal data that is strictly necessary to provide our services and meet our legal obligations — nothing more.
You are always in control of your marketing preferences. Opt out of promotional communications at any time through your account settings or by contacting support.
Your data is safe with us. Explore the full jilibbq game library knowing that your privacy is protected every step of the way — from registration to withdrawal.
21+ Only players aged 21 and above may register and play. Please gamble responsibly.